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Read the readiness matrix

The readiness matrix lists employees against the roles they are being measured for, with a score and a category for each pairing. It turns “is she ready for that job” into a comparison against what the job profile actually requires.

Required role: Administrator.

A readiness score exists only where an employee has been scored against a target job profile, and a job profile can only be scored against if it states its competency and skill requirements. An empty matrix almost always means requirements have not been recorded, not that nobody is ready.

  1. Go to Talent & Growth → Insights → Readiness.
  2. Set Department, or leave it on All Departments.
  3. Narrow further with the search box or the Category filter.
  4. Read the distribution on the left and the table on the right.
  5. Select Reset to clear the search and category filters.
OptionDescription
Ready NowMeets the target role’s requirements.
Ready 1 YearExpected to be ready within a year.
Ready 2 YearsExpected to be ready within two years.
Dev NeededDevelopment is needed before a timeframe is meaningful.
Not ReadyDoes not currently meet the requirements.

A category is a summary of a score against one specific target role. The same person can be Ready Now for one role and Not Ready for another, and both rows are correct.

Example: James Whitfield reads Ready 1 Year against a senior engineering profile at HC Corp. That says nothing about his readiness for a management profile, which is a different set of requirements and would be a separate row.

OptionDescription
EmployeeThe person scored. Select the name to open their record.
Target RoleThe job profile they were scored against.
ScoreThe overall readiness score.
CategoryThe readiness category the score falls into.
Gap SummaryA short summary of what is missing.

One employee can appear on more than one row — one per target role they have been scored against. The row count is therefore a count of scores, not a count of people.

The distribution chart does not follow the department filter

Section titled “The distribution chart does not follow the department filter”

This is the trap on this screen, and it is worth knowing before you quote a figure off it.

OptionDescription
The donut segments and legend countsEvery scored employee in the company. These do not change when you filter by department.
The average in the centre of the donutFollows the Department filter. It does not follow the search box or the Category filter.
The tableFollows all three filters.

Example: filtering to Engineering at HC Corp gives you an Engineering table and an Engineering average, sitting inside a company-wide donut. Reading the centre figure and the segments as one picture would tell you Engineering’s average against the whole company’s distribution.

If you need a department’s distribution, read the counts by filtering the table to one category at a time rather than reading the chart.

Where an employee has been scored, their readiness can be read requirement by requirement rather than as a single number.

OptionDescription
Overall readinessThe headline score against that target profile.
Competency scoreHow the competency requirements were met.
Skill scoreHow the skill requirements were met.
Competency gapsEach competency with its current level, required level, weight, gap, and a status of Met, Partial, or Gap.
Skill gapsEach skill with its current level, required level, and the same three statuses.

Two things in that list change how the score reads. Competency requirements carry a weight, so they do not contribute equally — a small gap on a heavily weighted competency moves the score more than a large gap on a light one. And a requirement can be Partial, which the company-wide gap analysis does not show, because that analysis counts a requirement as met or not met.

A score also carries the date it was calculated. It does not refresh on its own when an employee’s skills change, so a score is as at its calculation date.

Readiness is a comparison, not a judgement about a person

Section titled “Readiness is a comparison, not a judgement about a person”

A readiness score compares recorded capability against recorded requirements. It knows nothing about judgement, reliability, or how someone performs under pressure, because none of that is in the comparison.

Use it to make a conversation specific — this requirement, at this level, is the distance — and let the decision about a person stay with the people who work with them.

A readiness score is the input to development and to succession. A gap on a named requirement becomes a development plan or a course aimed at that requirement. A cluster of Ready Now scores against the same profile is a succession pipeline. A profile nobody is ready for is either a genuine capability problem or a job profile asking for more than the role needs, and it is worth checking which.