Build a question bank

What this achieves

A question bank is a reusable collection of questions that assessments draw from. Holding questions once means correcting a badly worded one in a single place rather than hunting for every copy.

Required role: Administrator or Instructor.

Steps

Go to Learning → Question Banks.
Select New Question Bank.
Enter the Name and Description, then select Create Bank.
Open the bank and select Add Question.
Choose the Type and Difficulty.
Enter the Question Text.
Complete the scoring, which differs by type.
Save.

Question types

Option	Description
Single Choice	One correct option.
Multiple Choice	More than one option may be selected.
True / False	A binary choice.
Text	A short written answer.
Essay	An extended written response.
Matching	Pairs to be matched.
Ordering	Items to be placed in sequence.
Fill in the Blank	Missing words to be supplied.

Scores are absolute points, not right-or-wrong

For option-based questions, each option carries its own score in absolute points. That is how partial credit works: a best answer can be worth full points, a defensible-but-incomplete answer some, and a wrong one none.

At least one option must carry a positive score, and every option needs text.

Example: at HC Corp UK Ltd a question can award full points for the correct procedure, partial points for an answer that is safe but inefficient, and none for an unsafe one.

Weight the options rather than making everything all-or-nothing, where the subject genuinely has degrees of correctness.

Text questions carry an expected answer

For written answers you supply an Expected Answer — a reference answer used to grade responses, kept short — and a maximum score.

AI grading compares the learner’s response to that reference. Treat the result as a suggestion for a grader to review rather than a decided mark: the model is comparing text to text, and it does not know what your organization would accept.

That is why the grading queue exists. A written question produces a suggestion; a person decides.

Difficulty

Questions carry a difficulty of Easy, Medium, Hard, or Expert. Set it honestly — it is what makes a drawn set of questions balanced rather than accidentally brutal.

Editing a banked question

A bank is shared, so a change to a question reaches the assessments that draw from it. That is the point of a bank, and it is also the risk: correcting wording is helpful, while changing an answer key affects how future attempts are scored.

Where the meaning of a question genuinely changes, prefer adding a new question over rewriting one that has been answered, so past results remain interpretable.

What happens next

Banked questions are available to assessments that draw from them. A dynamic assessment sources its questions from banks rather than holding a fixed list, so maintaining the bank maintains every assessment built on it.