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Set your disciplinary policy

The disciplinary policy is the rulebook every case in a scope runs under, covering which consequences may be used, how much a deduction can take, and what a refusal or a dispute does. Setting it is what bounds every case raised afterwards.

Required role: Administrator.

Settle the decisions first. This screen is quick to fill in and the answers are not — what a refusal does, and what a month’s deductions are capped at, are questions for your own advisers rather than for the person at the keyboard.

  1. Go to Settings → Disciplinary.
  2. Open the Policy tab.
  3. Choose the ScopeTenant-wide default, or a legal entity.
  4. Under Allowed consequence types, enable only the types this scope may use.
  5. Under Process & jurisdiction, set the switches and the refusal policy.
  6. Under Deduction caps, set Maximum per offense and Maximum per month.
  7. Select Save policy.

Only the enabled types may be used in ladders for this scope. A type you leave off is not offered in the ladder builder at all, so it cannot be added by mistake.

OptionDescription
WarningA recorded warning at verbal, written, or final level.
Monetary deductionAn amount, or a number of workdays, taken from pay.
Unpaid suspensionA number of days without pay.
ProbationA period of probation, in days.
Bonus ineligibilityA number of months during which the employee does not qualify for a reward.
Training requirementTraining to complete, within a number of days.
CustomA consequence you name yourself.

Example: an entity that has decided it will never deduct pay leaves Monetary deduction off, and no ladder in that entity can then take money.

OptionDescription
Allow stage overrideWhen on, the mechanically computed stage can be replaced, and a justification is required. Off means the stage is strictly whatever the ladder produces.
If the employee refuses to acknowledgeAction stands (proceeds anyway) or Block (consequence is held).
A dispute holds the consequenceWhen on, a disputed monetary consequence is held pending review.
Acknowledgment requiredWhen on, the employee must acknowledge before consequences apply.
Approval requiredWhen on, raised cases route through the approval workflow before they take effect.
Letter languageOverrides the language of served letters. Default (by jurisdiction) follows the legal entity’s jurisdiction.

Example: HC Corp UK Ltd setting the refusal policy to Block (consequence is held) means Tom Hargreaves refusing to acknowledge stops the deduction and leaves the case for a person to resolve, rather than the money moving anyway.

Turning Acknowledgment required or Approval required off removes a step from every case in the scope. Neither is a convenience setting.

Each cap has a Mode of Amount or Workdays. In Amount mode you set an Amount and a Currency; in Workdays mode you set a number of Workdays. A cap left unset shows as No cap.

OptionDescription
Maximum per offenseThe most any single case can take.
Maximum per monthThe most all cases together can take from one employee in a calendar month.

Example: with a per-month cap set at HC Corp UK Ltd, a second case against the same employee in one month is reduced to what is left under the cap. The case records the reduced amount, a note explaining the reduction, and the remainder that was deferred.

Set both. A per-offense cap on its own does not stop three cases in one month adding up to more than you intended.

The policy applies to cases raised from now on. Its allow-list immediately governs the ladder builder for this scope, so open the violation catalog next and check that no ladder relies on a type you have now turned off. Cases already resolved keep the consequences they resolved with.