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Respond to a feedback request

Somebody has asked you to write feedback, either about themselves or about a colleague. Answering puts your response on the record as a piece of continuous feedback; declining tells them not to expect one.

Required role: Any signed-in user.

  1. Go to Feedback & 1:1s → Feedback Requests and open the For me tab.
  2. Select Respond on the request.
  3. Read the Context the requester wrote, and the Specific questions if they added any.
  4. Write Your response.
  5. Choose the Tone.
  6. Choose a Linked competency or Linked skill if the response is about one. Both are optional.
  7. Select Submit response.
OptionDescription
PraiseRecognize great work.
RecognitionCelebrate an achievement.
ConstructiveSuggest improvements.
SuggestionShare an idea.

Tone sets how the response is filed and how the person reads it. A genuinely mixed answer is Constructive, not Praise with a caveat buried in the third paragraph.

Example: Priya Raman answering a request about James Whitfield’s handover writes what worked and what did not, and files it as Constructive. Filing it as Praise would put a criticism where nobody expects to find one.

The screen states it plainly: your response is saved as continuous feedback, private by default.

That means it becomes a note in the feedback record, at the narrowest visibility, and it reaches the person the request was about. Write it as something they will read, because they will.

Example: a response Sophie Clarke writes about Tom Hargreaves is a note Tom can read in his own Received list. It is not a private message back to whoever asked.

Select Decline to turn a request down. The requester is notified.

The interface tells you that reasons are not kept — if you want the person to know why, message them directly. Declining is a legitimate answer where you lack the context to be useful, and a thin answer given out of politeness is worse than no answer.

A submitted response cannot be edited or withdrawn. Read it back before you submit it.

Your response appears in the target’s Received list, where they can acknowledge it. The request closes on the requester’s Sent tab. Where you linked a competency or a skill, your response is attached to it and stays available as evidence when that person’s development or review comes round.