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Read learning reports

Learning analytics shows how much training is being started, finished, and abandoned across your organization. The figures worth acting on are overdue learning and mandatory compliance, because both represent obligations rather than interest.

Required role: Administrator or Manager.

  1. Go to Learning → Analytics.
  2. Choose the period.
  3. Narrow by department or modality if you want to.
  4. Read the headline figures, then click a row to drill into the employee, course, or rule behind it.
OptionDescription
Last 30 DaysRecent activity.
Last QuarterA quarter’s view.
Year to DateThe year so far.
All TimeEverything on record.
OptionDescription
Total EnrollmentsHow many enrolments exist, with how many are in progress.
CompletedHow many have been finished.
Completion RateThe proportion completed.
DroppedEnrolments abandoned.
EmployeesHow many people are learning, with the number active.
OverdueEnrolments past their target date, alongside mandatory compliance.

Overdue and mandatory compliance are the two that carry obligation. A low completion rate on optional learning is a signal about the catalogue; overdue mandatory training is a risk with your name on it.

Example: if HC Corp UK Ltd’s mandatory compliance sits below target, the drill-down shows who has not completed and which rule they are failing — which is the list somebody can actually work.

Every row can be clicked to reach the employee, course, or rule behind it. Use it rather than reading the summary alone: a company completion rate is an average that hides both the department doing well and the one that has stopped.

Example: a steady company figure at HC Corp UK Ltd can hide Operations falling while Engineering rises. Completion rate by department separates them in one view.

The enrolment and completion trend shows both lines together, which is the honest way to read the numbers. Enrolments rising while completions stay flat means training is being assigned rather than done — usually a target-date or workload problem, not a content one.

Top courses by enrolment and top rated courses answer different questions. The most-enrolled course is often mandatory; the highest-rated one tells you what people choose and value.

Analytics is company-wide for administrators and can be filtered to a department. Managers see their own team’s learning through their team views rather than company-wide figures.

An empty report means no enrolments match the filters, not that reporting is broken. Widen the period before concluding anything — a 30-day window on annual training will look empty.

Reports point at work owned elsewhere. Overdue mandatory training is a conversation with managers; a course with high enrolment and low completion is a content or length problem; a capability that keeps appearing as a gap belongs in skills analysis, or in hiring rather than training.