Request an attendance correction

What this achieves

A correction request asks a manager to fix a punch on a day that came out wrong. It routes through approvals rather than letting anyone quietly rewrite their own recorded time.

Required role: Any signed-in user.

Steps

Go to Time & Attendance → My Attendance.
Find the day that is wrong and open a correction request.
Set the Day to correct.
Choose the Correction type.
Depending on the type, choose the Punch and set the Time.
Enter a Reason.
Select Submit request.

Correction types

Pick the type that matches what actually happened. Each does something different.

Option	Description
Mark present	Inserts a default in-and-out pair so the day reconciles as present.
Add a punch	Adds a missing check-in or check-out at a time you choose.
Edit a punch	Changes the time of an existing punch.
Remove a punch	Removes a punch recorded in error.

Mark present is the blunt option — it produces a default pair rather than your real hours. Use it where the day was genuinely worked but no punches exist. Where you know the times, Add a punch records what actually happened.

Example: if Tom Hargreaves checked in but forgot to check out, Add a punch with his real finish time is more accurate than Mark present, which would insert a default pair over the whole day.

Write the reason for the approver

The reason is what your manager decides on. They were not there, so “forgot to check out, left at 17:30 after the delivery” is approvable in a way that “correction” is not.

Request status

Option	Description
Pending	Submitted and awaiting a decision.
Approved	Accepted. The day is corrected and re-reconciled.
Rejected	Declined. The day stands as it was.
Cancelled	Withdrawn.

When you may not need a request

Where your employer has auto-close switched on for missing punches, an unpaired check-in closes at the expected end of the day on its own. If the expected end is close enough to when you actually left, there may be nothing to correct.

Check how the day reconciled before raising a request, rather than assuming a forgotten punch always needs one.

HR can also correct directly

Administrators can edit a punch themselves from the attendance grid, and a reason is required when they do. That path exists for corrections HR is making on someone’s behalf; as an employee, your route is the request.

A day payroll has processed cannot be corrected

There is a point after which this route closes. Once payroll has processed a day, a correction request against it is refused — Humavera says the day has already been processed by payroll and needs an off-cycle payroll adjustment instead.

This is not a delay or a warning. The day cannot be corrected from attendance at all, by you or by an administrator, and the attendance record for it stays as it is.

Example: if Tom Hargreaves raises a request for 12 March after the March pay run has taken that day, the request is refused. The shortfall is still owed to him, but it is fixed as a payroll adjustment rather than as a correction here.

Raise a correction as soon as you notice it. Waiting until a payslip looks wrong is usually waiting until it is too late to fix here.

What happens next

An approved correction changes the punches and the day is reconciled again, so its status and hours are recalculated. That recalculated day is what payroll reads for the period, which is why a correction raised before the period is calculated is worth more than the same correction raised afterwards.